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Troubleshooting

TYPE OF PRODUCT:

OVEN

EXPLORA_EMOTIONAL_COLOMBO_BLACK

POSSIBILE CAUSE: Lack of electricity

SOLUTIONS:

  • Make sure the power cord is properly plugged into the power outlet.
  • Ensure that the socket, fuses (if any), and line are functioning properly.
  • POSSIBILE CAUSE: Lack of electricity
    SOLUTION: Make sure the power cord is properly plugged into the power outlet.
  • POSSIBILE CAUSE: Lack of electricity
    SOLUTION: Make sure the power cord is properly plugged into the power outlet.

POSSIBILE CAUSE: There is condensation and steam on the user interface panel
SOLUTION: Use a microfiber cloth to clean

Contact Authorized Dealer or Service Center

HOOD

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POSSIBILE CAUSE: Lack of electricity

SOLUTIONS:

  • Make sure the power cord is properly plugged into the power outlet.
  • Ensure that the socket, fuses (if any), and line are functioning properly.
  • POSSIBILE CAUSE: Damaged fan
    SOLUTION: Replace the fan
  • POSSIBILE CAUSE: The engine is not properly secured
    SOLUTION: Secure engine
  • POSSIBILE CAUSE: The location of the hood is loosened
    SOLUTION: Secure the location
  • POSSIBILE CAUSE: There is an excessive distance between the suction area and the hood.
    SOLUTION: Reduce the distance
  • POSSIBILE CAUSE: Air circulation too strong due to doors and windows
    SOLUTION: Ensure that there are no drafts.

Contact Service Center

PROVER

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